Hiroi — Support
Hiroi turns real English ⇄ Japanese conversations into a study deck. Here's how to get help.
Need a hand or found a bug? Email papawing@gmail.com — please include your device model and iOS version. We usually reply within a couple of days.
Which languages are supported?
English and Japanese, both directions. Other languages aren't recognized yet — if you speak one, Hiroi shows a notice and won't transcribe it (rather than guessing).
How do I save a phrase to study?
Tap the bookmark on any line in the live transcript. It's saved to your deck with the speaker and meeting it came from, and reviewed later with spaced repetition.
Do I need an account? Is it free?
You sign in with Sign in with Apple — no password, no email required. Hiroi is free in this version.
How do I delete my data or account?
In the app: Me → Settings → Delete Account. This erases your server-side usage data and wipes the meetings, deck, and glossary on that device. Deletion is permanent.
Privacy & terms
Privacy Policy · Terms of Service. Your audio is transcribed live and never stored by us; transcripts and saved phrases live on your device.
日本語サポート
ご質問・不具合のご報告は papawing@gmail.com までお気軽にどうぞ(端末・iOSバージョンを添えてください)。対応言語は英語と日本語の双方向のみです。フレーズは文字起こしのブックマークで保存できます。アカウントとデータの削除は「Me → Settings → Delete Account」から行えます。